CLASS ACTION SETTLEMENT NOTICE
IF YOU WERE AN RCN INTERNET CUSTOMER WHO WAS CHARGED A LATE FEE YOU MAY BE ELIGIBLE TO RECEIVE A CASH REFUND OR BILL CREDIT.
You must file a claim form to receive a cash refund or bill credit.
For more information, visit www.RCNLateFeeSettlement.com
WHAT IS THIS CASE ABOUT? A consumer filed a class action lawsuit saying that RCN Telecom violated the law by charging excessive late fees for broadband Internet service in violation of RCN’s own terms and conditions. The defendants in the case, RCN Telecom Services LLC and its affiliated companies (collectively, “RCN Telecom”), and Patriot Media Consulting LLC, deny all liability.
WHO IS INCLUDED? If you received this notice, RCN Telecom’s records indicate you are eligible for a cash refund or (if you’re a current customer) a bill credit at your option, for a portion of your late fees paid to RCN Telecom for broadband Internet service. You’re eligible for a refund (meaning that you’re a “Class Member”) if you subscribed to RCN broadband Internet service between August 12, 2014 and April 25, 2022 and were charged and paid a late fee for that service.
WHAT DOES THE SETTLEMENT PROVIDE? The Settlement provides that Defendants will establish a Settlement Fund valued in the amount of up to $6,650,000. Class Members who file valid claims will receive their choice of a bill credit (if you’re a current customer) or a check or electronic payment. Refund amounts will depend on three things: (1) whether you choose to receive a bill credit versus a check or electronic payment; (2) when you were a subscriber; and (3) the number of other claimants. Class Members who are current customers and who choose to receive a bill credit will receive 100% of the allocated loss (as further described below) of their late fees paid for Internet service during the Class Period. Class Members who are current customers and who choose to receive a check or electronic payment and Class Members who are former customers will receive 50% of the allocated loss (as further described below) of their late fees paid for Internet service during the Class Period. The Allocated Loss is calculated as follows: Each current or former Class Member who signed up for service after February 17, 2019 has an allocated loss of 80% of his or her late fees paid for Internet service. Each current or former Class Member who signed up for service before February 17, 2019 and who was a customer anytime on or after that date has an allocated loss of 40% of his or her late fees paid for Internet service. Each former Class Member who signed up for service before February 17, 2019 and who was not a customer anytime on or after that date has an allocated loss of 20% of his or her late fees paid for Internet service. In the event that the Settlement Fund, net of the cost of settlement administration, attorneys’ fees and costs, and incentive award to the class representative, is not sufficient to enable the above cash payments, the per-claim payment will be decreased on a pro-rata basis.
OTHER OPTIONS. If you don’t want to make a claim, and don’t want to be bound by the settlement and any judgment in this case, you must send a written request to exclude yourself from the settlement, postmarked no later than July 11, 2022. If you exclude yourself, you won’t get a refund through this settlement. If you don’t exclude yourself, you may object to the settlement or to the request for fees by the attorneys representing the Class. The detailed Long Form Notice, available at www.RCNLateFeeSettlement.com, explains how to exclude yourself or object. The Court will hold a hearing in the case—Christian Reid v. RCN Telecom Services, LLC, et al., Case No. MER-L-315-22, via Zoom—on July 29, 2022 at 9:00 a.m. ET, to consider whether to approve: (1) the settlement; (2) attorneys’ fees not to exceed 33.33% plus reimbursement of out-of-pocket litigation costs of $5,310; and (3) a service award of $15,000 for the class representative who represented the Class in this case. You may appear at the hearing, but you don’t have to. The Court has appointed attorneys (called “Class Counsel”) to represent the Class. These attorneys are listed in the detailed Long Form Notice. You may hire your own attorney to appear for you, but you will have to pay that attorney.
WHERE CAN I GET MORE INFORMATION? For more information, visit www.RCNLateFeeSettlement.com.
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